Wireless Internet Access

The Neenah Public Library offers wireless connections to the Library's Internet service. Users are expected to follow the library's Internet Safety Policy, especially as it pertains to acceptable use in a public setting.

Connectivity

Neenah Public Library provides internet access via an 802.11g wireless access point, which is compatible with 802.11b and 802.11g network cards.  If your laptop uses an 802.11a only network card, it will not function.

Most laptops are configured to connect to any available wireless connection using DHCP.  In those cases you can simply turn on your laptop, let it automatically find and connect to one of the access points, and begin surfing the web.

Not all locations are adjacent to electrical outlets.  For safety reasons, please do not run extension cords or power cords across aisles.

The most common problems occur when the laptop isn't configured to use DHCP, the laptop is configured to only connect to an incompatible wireless network, or both.  If your laptop is not configured to use DHCP, see instructions below.

If your laptop is configured to only connect to an incompatible wireless network, you will need to know how to change that yourself or consult the documentation appropriate for your equipment.  The name of the access point (the SSID) is npl-belkin-1.  Again, you may need to consult your documentation for specific instructions with your particular wireless network card.

Beyond providing these instructions, Library staff cannot assist you with configuring your laptop.  Even if there was a way to overcome liability issues, the fact is that it would be virtually impossible to keep staff trained to deal with the vast array of laptops, wireless NICs, and operating systems available on the market.

DISCLAIMERS

The Neenah Public Library does not offer laptops or peripheral equipment (power strips, wireless network cards, mouse pads, cables, printers, etc.) to the public.

No guarantee is provided that a laptop will be able to make a successful connection.

The Neenah Public Library assumes no liability for any loss or damage to the user's data or equipment or other injury that may occur from the individual's use of the Library's internet services.